This was a really intriguing look at servants in Britain from the 1800s up to modern times, including their relationships with each other and the families they served. It was amazing how fast the system collapsed after WWII, though it was on it's last legs after WWI. Servants were considered indispensable, yet required to be invisible. The different types of servants, the attitudes toward them, and how long it took for society to accept women's changing roles are all discussed in this fascinating book. This is a must read for fans of all things Britain and Downton Abbey.
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